Privacy Policy

This privacy policy (the “Privacy Policy”) applies to your use of our website at URL (the “Website”). Please read this Privacy Policy carefully and in conjunction with our Terms of Use and ensure that you understand them before you start to use the Website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Website, then you can be assured that it will only be used in accordance with this Privacy Policy By accessing and using the Website, you acknowledge that you have read and understood the content of this Privacy Policy. We reserve the right to update this Privacy Policy from time to time.

This Website is owned and operated by, or on behalf of, IMPEL Collective Management Limited (“we”, “us” or “IMPEL”). We are a UK-registered company, limited by guarantee, and our registered office is at Reverb House, Bennett Street, London, United Kingdom, W4 2AH.

For the purposes of data protection legislation, we are the data controller responsible for the collection and use of your personal information as set out in this Privacy Policy.

What is collected

We may collect the following information about you:

(i) details of your visits to the Website and the resources that you access;
(ii) technical information from your computer or mobile device;
(iii) records of any correspondence if you contact us.

What is done with the information gathered

We may use any information about you:

(i) to enable you to have full access to the Website;
(ii) to produce anonymous reports, statistics and analysis of the types of users who access the Website;
(iii) to create your member account, if you are an IMPEL member, and to identify you when you sign-in to your account;
(iv) for our business purposes, such as data analysis, audits, fraud monitoring and prevention, enhancing, improving or monitoring our services;
(v) to notify you about important changes to the Website, including changes or updates to our Privacy Policy; and
(vi) to administer and, for our legitimate interests, to improve the Website.

How personal information may be disclosed

We may share your personal information:

(i) with any third party to whom disclosure is necessary to enable us to support the Website, including but not limited to data processors such as web hosting companies;v (ii) where required to do so by court order or where we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; and
(iii) with any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under the terms of use or to protect our rights or the rights of third parties. This includes exchanging information with law enforcement agencies or other similar government bodies.

We may transfer your personal information to one or more countries outside the UK and the European Economic Area (EEA), where we or our service providers maintain operations. You understand that if your personal information is disclosed to third parties outside the EEA those parties may be based in territories that may not have equivalent data protection laws. We will attempt to ensure that your data is held safely in such circumstances.

The servers used to process your personal information collected from this Website are in the UK, however we collect data from wherever users are situated. The information that we collect may therefore be transferred to the UK from any other country in which you may be located.

Where we transfer personal information we will seek to take account of any applicable statutory obligations relevant to personal information transfers.

Security and data retention

We take reasonable steps, including physical, technical and organisational measures, to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information submitted to us and any transmission is at your own risk.

If you have member access to the Website, your personal information will be retained by IMPEL for the duration of your account and may be retained for a period after this time as necessary and relevant to our legitimate operations, our terms of agreement with you, and in accordance with applicable legal obligations. This may include retention necessary to meet our tax reporting requirements as well as time required to enforce the relevant terms of agreement or to identify, issue or resolve legal proceedings.

Your choices and rights

You have options and choices over how we use your personal information. You may have the right under applicable laws to ask for details of the personal information we hold about you, or to amend, limit or delete your personal information. You may also have the right to object to further processing under certain circumstances.

We also respect the rights you may have under applicable laws to receive that information in a commonly used electronic format (or ask for this information to be provided in that format to a third party where feasible).

If you wish to exercise any of the above rights in relation to the personal information we hold about you, wish to change your preferences at any time or have any questions about this privacy policy, please contact us by emailing our CEO at:

Please note that we may require you to verify your identity before allowing you to access your personal information.


We use cookies to optimize your browsing experience as you navigate through our Website, including by remembering your display preferences or whether you have agreed (or not) to our use of cookies on this site.

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the Website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another. Enabling these cookies is not strictly necessary for the Website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

You can control and/or delete cookies as you wish. For details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Third-Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which the Website links. The inclusion of a link on the Website does not imply endorsement of the linked site or service by us or by our affiliates.


We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their systems, or they have a general reputation for applying such measures. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.